COVID-19 update

To streamline updates to families and staff, please visit the Ascend coronavirus site. Ascend will continue to update this site with information for families and frequently asked questions.

If you have additional questions not answered on the website, please reach out to your Principal or Asst. Principal of Operations. For specific questions or help with remote instruction, please email your child’s teacher or grade level dean. Their emails can be found on the about us page of this site.

Grief and Loss Counseling Support

The purpose of the grief/loss counseling support call-line is to provide students and families with immediate grief/loss support, parent consultation, referrals for mental health providers, or access to bereavement resources after the loss of a loved one or member of the Ascend community due to COVID-19.

Contact Information

If you are in need of grief/loss counseling support, please contact one of our grief/loss support providers at: 347-464-0007.The grief/loss call-line is NOT a crisis hotline. If you or a loved one is in an emergency situation and needs immediate assistance, please call 911.

Hours of Operation

The grief/loss support call-line’s hours of operation are:

  • Monday: 8:30 am – 4:30 pm
  • Tuesday: 12:00 – 5:00 pm
  • Wednesday: 12:00 – 5:00 pm
  • Thursday: 12:00 – 4:30 pm
  • Friday: 12:00 – 4:30 pm

Note: these hours will be expanded the week of April 20.

If you cannot reach the grief/loss crisis provider on-call during hours of operation, please attempt any of the following:

  • Try back again at a later time
  • Contact NYC Well at phone number: 1-888-692-9355
  • Contact OMH Covid-19 Emotional Support Hotline: 1-844-863-9314


While our confidentiality is limited (due to the use of a virtual communication platform), this conversation will not be shared with anyone else. The only time a grief/loss provider would have to break client/clinician confidentiality is if there is concern for your safety or the safety of others

Remote learning

As you know, we have started remote learning and are using Google Classroom as a platform. To enroll students in their online classroom, please visit and sign in using the username and password that was sent to you by your scholar’s teacher. If you don’t have your login information, please contact your scholar’s teacher or send us an email at
Additional virtual learning resources
Lexia Reading CORE5
Lexia is an individualized research-proven literacy computer program used at Bushwick Ascend. Scholars can also access Lexia at home at! Free online access is available for scholars to continue developing and practicing reading skills at home.
Please email your scholar's teacher for online access information. Teacher contact info can be found under the About Us page on this site. 

Learning A-Z is offering a FREE subscription to Raz-Kids and/or Headsprout to help learning continue while out of the physical classroom, in light of the coronavirus.
This offer is valid through the end of the school year.

  • Raz-Kids is a digital resource that provides a library of differentiated books students can use to practice reading wherever they are (Internet connection required).

  • Headsprout is an online K–5 reading program that adapts to the needs of the individual student. It is self-paced, which makes it ideal for at-home practice.

Scholastic Learn at Home
Scholastic's Learn at Home resources includes four separate learning experiences, each built around a thrilling, meaningful story or video. Scholars can complete on their own and with their families. Just find your scholar's grade level and let the learning begin here!


List of education companies offering free subscriptions due to school closings here.  Each of these websites will allow you to sign-up for FREE and help your child along with their education. Please browse and access as needed to support your scholar at home. 

ELA & Math online resources
Click this link for additional online resources to support your scholar’s learning at home. (New York State Common Core aligned curriculum resources and information for parents and families.)
Khan Academy

Free online educational resource, including over 100,000 practice problems, and over 6,000 micro-lectures via video tutorials stored on YouTube teaching mathematics, history, physics, chemistry, biology, American civics, art history, economics, and computer science.

Free Grab-and-Go breakfast and lunch
For the most up-to-date information on free meals, visit the NYC Department of Education's website.

Neighborhood guides to food and assistance

Free access to internet: broadband and wifi

Spectrum and Optimum/Altice are 
offering free broadband and wifi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum or Optimum.

To enroll: 

Additionally, Spectrum will have wifi hotspots open throughout Brooklyn. 

Childcare options for children of first-responders

If you are a parent and work as a healthcare provider, FDNY, NYPD, OEM or other eligible front-line worker, there are Regional Enrichment Centers (RECs) set up for your children. For more information, eligible parents can complete the survey online here.

Parent resources for talking to children about COVID-19

Remember to:

  • Share age-appropriate facts and correct misinformation

  • Reassure them that they are safe

  • Practice social distancing

  • Practice good hygiene through washing hands for 20 seconds and coughing into your elbow

Community resources

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